Effective Date: May 1, 2025
SJ’s Friends Family Child Care & Respite Center (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of the families we serve. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Name, phone number, and email address
Child-related information provided by parents or legal guardians
Service inquiries and communication details
Any information submitted through forms on our website
How We Use Your Information
We use the information collected to:
Provide childcare, respite, and support services
Communicate with families regarding scheduling, updates, and services
Respond to inquiries and requests
Improve our services and website experience
SMS / Text Messaging
By providing your phone number, you consent to receive text messages from SJ’s Friends Family Child Care & Respite Center regarding services, scheduling, reminders, and updates.
Message and data rates may apply
Message frequency may vary
Reply STOP to opt out at any time
Reply HELP for assistance
Your consent to receive text messages is not required as a condition of service.
We do not sell or share your phone number. All SMS communications comply with applicable laws, including the Telephone Consumer Protection Act (TCPA).
How We Protect Your Information
We take reasonable and appropriate measures to protect your personal information. Our website uses secure technologies, including SSL (Secure Socket Layer) encryption, to protect data transmitted online.
Sharing of Information
We do not sell, trade, or rent your personal information. Information may only be shared:
With your consent
When required by law
When necessary to provide services
Children’s Privacy
SJ’s Friends provides services to children and families and complies with the Children’s Online Privacy Protection Act (COPPA).
We only collect information about children that is provided by a parent or legal guardian and used solely for service-related purposes.
Your Rights
You have the right to:
Request access to your personal information
Request corrections or updates
Request deletion of your information (where applicable)
To make a request, please contact us using the information below.
Email Communications
We may send emails regarding services, updates, or important information. You may unsubscribe at any time using the link provided in our emails.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
SJ’s Friends Family Child Care & Respite Center
Email: admin@sjsfriends.com
Location: Milwaukee, WI